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Why Choose commercial TV display over consumer grade TV?

When you look at a TV set, it’s highly unlikely that your first thought would be if it’s a consumer TV or a commercial TV display. We pick the ones that we think looks appealing and serves it’s purpose. However, we must pick the right kind of product for the usage that we are going to use it for. 

Our objective here is to share with you everything that you need to know about TV displays, the differences between consumer and commercial grade and what to invest in, whether it’s for a home, office, retail stores, restaurant,  hospital, or a hotel..

consumer vs commercial display

1. Application Differences

Starting with the differences, consumer TV is designed just for pleasure viewing. It connects well with DVD players, game stations, streaming videos, programs, and a lot more. They tend to run a little longer than just a few hours. The design and the structure for a consumer TV are made keeping in mind that it will be more than just an appliance that plays videos, it has to be more appealing and be an accessory that compliments the room. On the other hand, commercial display sets are produced to be installed in places with bigger crowds with longer run time. For example; in a waiting area/lobby, in way-finding kiosk, menu board at a restaurant where the display running time is almost as long as 24 hours a day all year round. The range of operating hours for commercial display are 16/7, 18/7, 24/7. Lifespan from 30000 hrs to 50000 hrs. 

Application Differences

2. Warranty

Most common brand consumer TV have a warranty for 3 years. The warranty for consumer displays always specifies that it is only valid for residential consumer use, not for commercial use. While other companies mention that the warranty is invalid if the TV set is used in a commercial space. Very few companies warn the consumers of the ’90 days parts and labor’ warranty for commercial use of the product. In any case, if you are looking for a display for a business, the warranty is something to take into consideration. Most commercial displays typically carry 3 years for ‘parts and labor’ warranty, with some extending to 5 years, and a few light commercial displays only covering 2 years of warranty. Often, businesses may use consumer TV simply because they are not aware that commercial display options exist, or, they didn’t know where to find them. 

Another major difference between a commercial and consumer warranty is that a consumer warranty is typically warrants that you carry the television to them, whereas commercial warranty typically covers services on site. With a commercial set, they come to you and take care of it or if it needs to go in for service and can’t be fixed on-site.

3. Product cost differences

The first thing the client notices when buying a display is the cost. The major reason why businesses, which should be using commercial displays, buys consumers display thinking that it costs less. While it is true that typically commercial display models tend to cost more than the same size consumer TV but if the display is planned to be in place for a long time a commercial display will likely outlast a consumer TV and, in the long run, cost less than a consumer TV (due to the build quality, durability, and other features).

commercial disply enclosure

4. Enclosure Appearance Design

The style of consumer displays changes rapidly, year after year, companies try to surpass its self when it comes to making sleeker models. One of the benefits of commercial displays is that they will maintain the same timeless look for years. Whereas consumer displays might look dull after a year. Another difference in commercial display is the size and shape of the bezel. The enclosure of a display is made of a bezel is comprised of a bezel that goes around the viewable area of the screen and a casing that covers the back. The enclosures of commercial screens have been toughened to resist harsh outdoor conditions. For example, restaurants that have high heat need menu boards that are able to withstand heat. Commercial displays come in varying sizes of the bezel, from standard to ultra-narrow bezel (0.44 mm) designed for video wall applications. The thinner the bezel, the more expensive the monitor display is.  Consumer TV are designed more for aesthetics purposes.

5. Display Brightness

Consumer TV generally are devised to work well for mixed lighting settings that are somewhat controlled. Brightness is rated for displays in terms of nits or Candelas squared (cd/m2.) Consumer Television displays usually fall in the range of 200-350 nits, which is excellent for most viewing at home. However, in brightly lit conditions often found in commercial or outdoor spaces, more powerful brightness is desired. Commercial monitor displays range in brightness depending on the series, ranging from 300-3000 nits for outdoor against strong sunlight obstacles. 

6. TV or Monitor?

Let’s start by telling you the differences between monitor and Television. A TV set will have a cable ports and has built-in speakers. It also has a programme tuner to change the broadcasts that it catches. On the other hand, a monitor does not contain a tuner, it simply displays the signal from one or more inputs. Some monitor displays do not comes with speakers, while others may have them built-in, or separate as an optional add on accessory.

7. Features

7.1 Connectivity – Commercial displays are not only limited to HDMI option like consumer displays. They usually have more types of inputs including HDMI, display port, DVI, VGA, RS232 as well as Lan.. 

7.2 Control – RS232 or Ethernet (Lan control) is designed for control and monitoring, and is usually not found in consumer displays, but allows more precise control of a display’s features and functions without having to use a remote. It is designed for easier assimilation into a controlled or automated system.

7.3 Orientation – Consumer TVs are intended only to be used for viewing pleasure, which is watching TV at home. This is known as landscape orientation. However, portrait orientation is often advisable for installation in commercial settings. Some commercial displays are designed to be used in either orientation – meaning they will cool properly regardless of which orientation they are used in. Most consumer warranties are considered void if the TV display is used in portrait orientation.

7.4 Scheduling – Besides having more control options than a consumer TV, commercial displays are made smarter than the consumer displays as they have built-in or externally managed ways of scheduling them to turn on and off on a schedule through network. 

7.5 Hospitality – TVs designed for hospitality have specific functions making them especially useful for use in hotels, hospitals, or other applications where consumer-like features are needed, but more control is desired – such as being able to lock out certain features, menus, child lock etc. 

7.6 Finishing – Consumer displays typically have a sleeker, glossy, glass finish, which is usually fine for use in a home where there are not a lot of lights, windows, and other possible points of reflection and glare. However, glare in a commercial setting can be not only distracting, but prevent important information from being seen. Commercial models have varying types of matte, and anti-glare screens to provide the best readability and visibility.

7.7 Slot based, or on-board PC or media players – Commercial displays often offer slots for options for PC modules or come with built-in digital signage media players. 

7.8 Screen/Glass – Screen is an immensely important factor. Commercial grade comprises of enhanced modules of glass that are specifically manufactured to withstand long operation hours and that have lower sensitivity to issues of retention of images.

7.9 Side handles – Mostly large commercial panels will have detachable handles that help with installation, and mounting.

7.10 Built-in speaker output – step up commercial displays often have built-in amplifiers with speaker terminals that work great to add some external or in-ceiling speakers, a great example for a use like this is a small conference room, with a commercial display on the wall, having a built-in amplifier saves on cost and adding additional equipment but allows for improved sound quality and coverage.

8. Type of commercial displays

  1. Digital signage display (TV/ monitor)
  2. Interactive touchscreen (monitor)
  3. Video wall (monitor)
  4. Hospitality TV (TV)
  5. Digital signage kiosk (monitor)
  6. LED wall 

Which is the best for you?

By now I’m sure that you must have a pretty good idea of what to look for and buy according to your necessities. There are more options for display screens than just consumer TV sets which gives you a better worth of your money. Schools, hospitals, restaurants, and offices can benefit highly from commercial displays because of it’s robust built while consumer TV should be considered when buying for residential usage. 

If you need further help in identifying your needs and recommendations, feel free to reach out to us. We’re here to help!

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